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FAQs

GreenLeafExpress.io INFORMATION

What is GreenLeafExpress.io ?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

What are your business hours?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

What is the best way to contact you?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

What is your return policy?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

What is your BC Bud (Flowers)?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

How does the GreenLeafExpress.io Rewards Program work?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

How does the GreenLeafExpress.io Partner Program work?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

Can I mix different coupon codes or discount programs?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

What if I experience a Loading Circle during checkout and can't complete my order?

Based out of our offices in the Gastown area of Downtown Vancouver (home to the world’s largest cannabis farmer’s market, 4/20 Vancouver), we’re more than just an Online Dispensary in Canada, we’re a technology platform that connects the finest licensed growers in BC & the rest of Canada, to offer our members absolute confidence, convenience, and safety when buying weed online in Canada.
Legal Notice: GreenLeafExpress.io is solely a technology platform that connects cannabis producers based in British Columbia and other areas in Canada to people who buy marijuana online in Canada. We process orders online on behalf of these vendors on our platforms who fulfill the orders of each customers as per the terms on our platforms.

Payments, Processing & Shipping & More

Can my coupon be combined with other offers?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

What information do I use in my Interac E-Transfer when sending payment?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

How long does it take to accept my Interac E-Transfer and process the order?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

What if my payment hasn't been accepted yet?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

How long does it take for my order to be shipped after payment is processed?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

How long does shipping usually take to arrive?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

What are your shipping costs and options?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

What should I do if I receive a damaged or wrong product?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

What if a product is out of stock or on backorder?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

Which provinces/cities do you ship to?

Our coupons and promotions cannot be combined with on-sale items. If a coupon code doesn’t work with your checkout, check to see if the product was already on sale, is a Bundled deal, or is Mix & Match. These products are already discounted and can’t be further reduced. We will not honour coupons that are used in error.

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